什么是酒店促銷概念？什么是酒店促銷作用？
1.酒店促銷的概念
    促銷，英文中時(shí)提升、增進(jìn)的意思。酒店促銷是指酒店通過各種營(yíng)銷宣傳手段，向目標(biāo)市場(chǎng)傳遞有關(guān)本酒店及產(chǎn)品的各種信息，說服或吸引客人前來購(gòu)買其產(chǎn)品的市場(chǎng)營(yíng)銷活動(dòng)。
    酒店的促銷與其他市場(chǎng)營(yíng)銷活動(dòng)如酒店的產(chǎn)品決策、價(jià)格策略的確定、分銷等市場(chǎng)營(yíng)銷活動(dòng)有所不同。后者主要是在酒店內(nèi)部進(jìn)行或酒店同其營(yíng)銷伙伴如旅行社、航空酒店、酒店等之間進(jìn)行的。而酒店促銷活動(dòng)則是在酒店和客人之間進(jìn)行。
    酒店促銷實(shí)質(zhì)上是一種信息溝通活動(dòng)，酒店發(fā)出作為刺激物的各種信息，把信息傳遞到作為接受者的目標(biāo)市場(chǎng)，以影響其態(tài)度和行為。
2.酒店促銷的作用
    在市場(chǎng)經(jīng)濟(jì)條件下，一方面，酒店不可能完全清楚誰需要什么商品，何地需要，何時(shí)需要，什么價(jià)格客人能夠接受等；另一方面，廣大消費(fèi)者也不可能完全清楚什么商品由誰供應(yīng)，何地供應(yīng)，何時(shí)供應(yīng)，價(jià)格高低等等。正因?yàn)榭陀^上存在著這種酒店與消費(fèi)者間信息分離的矛盾，酒店必須利用促銷活動(dòng)，通過溝通，把酒店的產(chǎn)品和服務(wù)等信息傳遞給消費(fèi)者，以增進(jìn)其了解、信賴并購(gòu)買本酒店產(chǎn)品，達(dá)到擴(kuò)大銷售的目的。隨著酒店產(chǎn)品的要求越來越高，挑選余地越來越大，因此酒店與消費(fèi)者之間的溝通更為重要，酒店更需加強(qiáng)促銷，利用各種促銷方式使廣大消費(fèi)者加深對(duì)其產(chǎn)品的認(rèn)識(shí)，以使消費(fèi)者愿多花錢來購(gòu)買其產(chǎn)品。
    酒店促銷有以下作用：
    （1）告知作用
     酒店促銷能夠把酒店的產(chǎn)品、服務(wù)、價(jià)格等信息傳遞給目標(biāo)市場(chǎng)，引起他們的注意。
    （2）說服作用
      酒店促銷的目的在于通過各種有效的方式，解除目標(biāo)市場(chǎng)對(duì)產(chǎn)品或服務(wù)的疑慮，說服目標(biāo)市場(chǎng)堅(jiān)定購(gòu)買決心。例如，在同類酒店產(chǎn)品中，許多產(chǎn)品往往只有細(xì)致的差別，客人難以察覺。酒店通過促銷活動(dòng)，宣傳自己產(chǎn)品的特點(diǎn)，使客人認(rèn)識(shí)到宣傳酒店的產(chǎn)品可能帶來的特殊利益，進(jìn)而樂于購(gòu)買。
    （3）創(chuàng)造需求
      酒店促銷活動(dòng)不僅可以誘導(dǎo)需求，而且可以創(chuàng)造需求，發(fā)掘潛在的客人，擴(kuò)大銷售量。
    （4）樹立良好的形象
      酒店促銷活動(dòng)，通過對(duì)酒店形象設(shè)計(jì)及產(chǎn)品的介紹和宣傳，對(duì)于在公眾心目中樹立酒店良好的形象，起到了促進(jìn)的作用。
     3.酒店促銷手段
      酒店促銷手段包括人員廣告、人員推銷、銷售促進(jìn)和公共關(guān)系等，有效的酒店促銷策略就是酒店促銷手段的有機(jī)整合。
    
Hotel promotions concept? What is the hotel promotional role?
A hotel marketing concept
    Promotion, upgrade, enhance the meaning. The hotel promotion is to hotel marketing campaign through various means, passing a variety of information about the hotel and the product to the target market, persuade or attract customers come to buy their product marketing activities.
    Hotel promotions and other marketing activities, such as different hotel product decisions, pricing strategy to determine the distribution of marketing activities. The latter is mainly within the hotel or hotel with its marketing partners, such as between travel agents, aviation, hotels, hotel. Hotel promotion is in between the hotel and guests.
    The hotel promotion is essentially a communication activity, the hotel issued as irritants in a variety of information, the information passed to the target market as the recipient, in order to influence their attitudes and behavior.
Hotel promotion role
    Under market economy conditions, on the one hand, the hotel can not be fully aware of who needs what products and where needed, when needed, and what price guests are able to accept; the other hand, the majority of consumers are not entirely clear what goods who should supply, where supply, when supply, price level, and so on. Precisely because the objective contradictions of separation between this hotel and consumers, the hotel must take advantage of promotional activities, communication, hotel products and services and other information is passed on to consumers to enhance their understanding, trust and purchase the hotel products, to expand sales. With the increasingly high demand for hotel products and a growing selection of room, so the communication between the hotel and consumers is more important, the hotel need to strengthen the promotion, use of a variety of promotions to enable consumers to deepen their products understanding, so that the consumer is willing to spend more money to buy their products.
    The hotel promotion has the following functions:
    (1) inform the role of
     Hotel Promotions hotel products, services, prices and other information to target market their attention.
    (2) persuasive
      Hotel promotion aims to lift the doubts of the target market for the products or services through a variety of effective ways to convince the target market to a firm purchase commitment. For example, in a similar hotel products, many products are often only detailed the difference between, guests are difficult to detect. Hotel through the promotional activities to publicize the characteristics of their products, so that the guests recognize the special interests of the publicity the hotel product may bring, and thus willing to buy.
    (3) create demand
      Hotel promotion can not only induce demand, but also to create demand, identify potential customers, and expand sales.
    (4) establish a good image
      Hotel promotions, hotel and product presentation and promotion, establish a good image of the hotel in the public mind, has played a facilitating role.
     3 hotel promotions
      Hotel promotions, including staff advertising, personal selling, sales promotion and public relations, effective hotel marketing strategy is the organic integration of hotel promotions.